1.   Secret Sauce to ensure IT and LOB buy-in
2.  8-ball methodology to ensure priorities
3.  CoE community of peers to ensure validation
4.  Regular cadence review to ensure timeliness

Unique to BICCPro Services

Different on-ramps
Modular and Affordable

PRIMER

ACTIVITIES:
Interactive presentation and discussion
Awareness and Education on concepts
Customer Success CoE fundamentals
Foster an understanding of best practices
Establish a baseline recognition of needs
Jointly discover catalysts for change
Discussion of desired outcomes
How to build a coalition of the willing

DELIVERABLES:
BI and Analytics CoE Education
Awareness of Best Practices
Determine fit for your organization

EXECUTIVE ROUNDTABLE
AND PLANNING WORKSHOP

ACTIVITIES:
Customer Success 'Playbook' Session
Group discovery and voting sessions
Mission, Scope, and Focal Areas aligned
Focal Areas Deep Dive Sessions
Blueprint and Roadmap Development
Present and discuss for agreement
Obtain feedback from participants
BICC | Analytic CoE Agile Plan

DELIVERABLES:
Customized Best Practices to your organization 
BI and Analytics CoE Blueprint Charter
Agile CoE Roadmap and Plan

CoE GUARDIAN SERVICES

SAMPLE ACTIVITIES:
Regular Cadence Advice and Mentoring
Customized BI and Analytics CoE Agile plan
Ongoing adjustment of plan
Supervise CoE operation 
Train and on board CoE staff
Advise on building out infrastructure
Mentor BI and Analytics CoE Project
Review BI and Analytics CoE Plans
Plan measurements of success

SAMPLE DELIVERABLES: 
Bespoke Mentoring
Guardian Support for a BI and Analytics CoE
Agile CoE Cloud based plan
Advice and Reccommendations

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Discover Phase

Primer

Discuss Best and Proven Practices
How BI and Analytic Leaders deliver success with this model
If this is a fit for your organization

BI and Analytics CoE Primer.
Learn. Prepare. Determine fit. 

Interactive presentation and discussion
Existing topography, situational awareness
Education on concepts and proven practices 
Customer Success BI and Analytic CoE fundamentals
Foster an understanding of best practices 
Establish a baseline recognition of needs
Jointly discover catalysts for change
Discussion of desired outcomes
How to build a coalition of the willing

Result: Education on Best and Proven Practices, Determination if the BI and Analytics CoE Executive Roundtable and Planning Workshop is right for your organization->


Plan Phase

Executive Roundtable
and
Planning Workshop

Planning Principals that we follow

01.

Be Inclusive and 
Collaborative

Engage cross-functional Teams to achieve alignment and “buy-in”. Roundtable and workshops with business segments ensure alignment in the design process.



02.

Accomodate
your Culture

No two organizations are the same. A collaborative workshop approach enables a design approach that creates a unique model for your organization. 

03.

Consider the
"Art of the Possible"

In the context of your current business initiatives define scope, goals, and prioritization. Be realistic, yet think outside the box. 

04.

Build a
Pragmatic Blueprint

Measure each focal area and prioritize by thinking strategically -  but acting tactically. Achieve Quick Wins and iterative successes.

A proven modular approach to building a successful Charter and Agile Cloud based Plan.
Uses our "secret sauce" and "8-ball" methodology to gain concensus and commitment .

Executive Roundtable.
Playbook and Alignment.

Kick off Meeting outlines existing Topography
BI and Analytics CoE Customer Success 'Playbook'
Group discovery excercises
Catalysts, Desired Outcomes documented
Organizational Roadblocks identified
Group voting on priorities
Vision and Mission session with stakeholders
Determine high level scope
Modular Components walk through

Deliverable: Mission, Scope, and Focal Areas aligned ->

Workshop Focussed Planning.
Focal Areas Deep Dive Sessions.

Interactive planning sessions for each Focal Area
For each focal area collaboratively discover:
Component Gaps
Success Criteria
Actionable items to address each Gap
Quick Wins vs. Longterm
Measurements of Success
Communication Strategy
Success Criteria

Additionally for the BI and Analytics CoE discover:

Model, Interlocks, Roles, Responsibilities, Sponsorship, Success Metrics, Risk Factors, Education, Support, Evangelism techniques, Centralized/Shared Services, Funding and more

Deliverable: Components Approach aligned->

Blueprint Charter, Roadmap.
Synthesize Findings. Build Plan.

Compile and synthesize findings
Develop Timeline and Roadmap based upon priorities
Draft recommendations
Present and discuss for agreement
Obtain feedback from participants
Produce final Charter Blueprint and Roadmap
Produce Agile Cloud based Plan

Deliverable: Customer Success BI and Analytics CoE Blueprint Charter, Roadmap, Cloud based Plan.

Connect
to find out more

Call or email the BI and Analytics CoE experts!
Free consultation